Love In Care seeks to improve the health and well being of customers, families and our staff through professionalism, innovation and excellence in care and to support them to take responsibility for living healthier lives.
Love In Care treats everyone with sensitivity and kindness and ensures that our services are alleviating pain, distress and make people feel valued and that their concerns are important.
Respect and dignity
Everyone is treated with respect and dignity by valuing their different needs, aspirations, abilities and priorities built into the support and development plans. We live our commitment to duty of candour and will remain open and honest and will admit mistakes, communicate, and learn from them.
Commitment to quality of care
Love In Care provides high-quality care that is safe, compassionate, effective and focused on the customers and their family’s experience. Feedback from all our stakeholders drives continuous improvement.
Working together for customers
Love In Care's customers come first in everything that we do. Our support and care are built in partnership with other relevant health services, customers, families/carers, our staff and the local communities.
At Love In Care nobody should be discriminated or disadvantaged, and everyone should be treated with equal respect and importance.